back to last screen

Brady360 Comprehensive Customer Care - Wraptor

 

 

Brady Corporation's line of customer care programs will get you printing labels faster and more efficiently. BRADY360TM Comprehensive Customer Care for WRAPTORTM Wire Marking System provides on-site preventative service at your facility that will extend the life of your printer by ensuring it is in peak running condition. It also allows for in-person training by a Brady Support Engineer. In addition, you get loaner availability and warranty extension options to minimize and quickly resolve downtime at a predictable cost.

 

All BRADY360 WRAPTOR programs can be purchased directly from the Brady Corporation. All WRAPTORs purchased after June 1, 2008 will come with a BASIC agreement for the first year of ownership. If you are a new WRAPTOR customer, it is recommended to use the on-site support in the first few months for primary setup and training purposes.

 

Download Literature

For a printable copy of this program, download our printable literature.

 

Full Agreement Details
If you would like to review a full copy of the agreement prior to purchase, request a copy online.

 

There are three BRADY360 agreement levels available:

 

Basic

Advanced

Ultimate

Additional Offerings

 

 

Basic Agreement Level

 

  • Extend Warranty Coverage
  • All shipping via ground at no cost for all repairs
  • Parts & Labor included (excluding the WRAPTOR V-Block, but including the printhead)
  • Guaranteed Loaner Availability
  • Annual On-Site Preventative Maintenance Service
  • 1/2 price Emergency On-site Service

BASIC Package

Catalog Number

Visits

Coverage
Length

360-WRAPTOR-1V1Y

One

One Year

 

 

 

Advanced Agreement Level

 

  • All the features of Basic
  • Bi-Annual on-site preventative maintenance service
ADVANCED Packages

Catalog Number

Visits

Coverage
Length

360-WRAPTOR-2V1Y

Two

One Year

 

 

 

Ultimate Agreement Level

 

  • All the features of Advanced
  • Quarterly On-site preventative maintenance service
ULTIMATE Packages

 Catalog Number

Visits

Coverage Length

360-WRAPTOR-4V1Y 

Four

One Year

 

 

Additional Offerings

 

Additional Unit

Additional unit fee for same-site multiple WRAPTOR Unit customers purchasing a BRADY360 agreement (matching any original level purchased).

Catalog Number: 360-WRAPTOR-ADTL

 

Pre-Program Inspection

Pre-Program inspection fee is only for WRAPTORs NOT renewed within one month of expiration of original warranty of BRADY360 program.

Catalog Number: 360-WRAPTOR-PRE

back to last screen Email This Page Print This Page
Contact Us Find a Distributor Join the Mailing List
Copyright 2009 Brady Worldwide, Inc.