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Professional Technical Support Services

Product Use and Training Assistance

Brady’s Printer Training and Software Training is Available as Customized Instruction Program to Help you Get the Most Out of Brady Printers, Applicators and Software

Brady provides customized training to best demonstrate the features and functionality of your Brady printer and software. Whether the application is basic or complicated, Brady’s product use and training assistance services can be conducted online, over the phone or on-site in a classroom setting either at your facility or at Brady.

Printer and Software Training Sessions include:

  • Overview for understanding the printer hardware
  • Common software usage and customized settings
  • Importing from database
  • Product setup, includes installing materials and printer calibration
  • Learning the toolbars and icons
  • Using and implementing formulas
  • Learning the display, menu and function buttons
  • Basic label creation and functionality
  • UID design
  • General troubleshooting
  • Pre-existing label types
  • Arc Flash design
  • Cleaning and maintenance
  • Serializations/counters
  • LEAN tools design


  • Importing images and graphics
  • Label Templates


Description Catalog # Price
Product Use & Training Assistance - Phone 114625 $150/hr
Product Use & Training Assistance - On Site 114626 $1500/day + T&E


Download the Tech Support Form
To access get Product Use and Training Assistance, request a contact form.
Or contact Brady Professional Tech Services at 800-643-8766.

Contact An Expert

Contact a Technical Support Expert with questions on printers and software

Brady Technical Support
P.O. Box 2131
Milwaukee, WI 53201
6555 W Good Hope Road
Milwaukee, WI 53223

Phone: (800) 643-8766
Fax: (414) 358-6767



Brady identifies and protects products, people, and premises with high performance labels, industrial label printers, software, safety & facility identification, spill control, Lockout Tagout solutions and more. Brady helps you create and maintain safer work environments and comply with regulatory standards. Our high-performance materials clearly identify products, components and other assets, even in the most extreme conditions.