The Brady No Hassle Printer Guarantee

Brady products are backed the way they are built - the best in the industry. We offer a Brady No Hassle Printer Guarantee that gives you superior product support - without all the worries and hassles.

In addition to the standard Limited Warranty that already comes with your Brady printer, you have access to our No Hassle Guarantee substitute printer program. This means if your printer were to fail during the first 30 days of use, we'll send you replacement printer - no questions asked.

How it works:

We will send you a replacement printer within 48 hours of your request for any printer that fails to meet the factory specifications, or fails to power up upon delivery within 30 days of your invoice date.

Upon receipt of your No-Hassle replacement printer you must return your defective printer to us. Your defective printer will be exchanged for the same make and model, or for a printer of equal value.

In addition, if your printer has three separate quality issues within one year from the date of your invoice, and these issues are documented with our Technical Support team, we will permanently replace your defective printer with a new printer of equal or better value.

There are three ways you can obtain an RA number:

  1. Fill out an online form to submit your request immediately.
  2. Download the RA Request form below and fax it in to 414-358-6767.
  3. Call Brady Technical Support toll-free: 1-800-643-8766
    Monday - Friday, 7am to 6pm (CST)