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5 Year Desktop Printer Warranty Content

We have you covered

Brady desktop printer models come with a 5-year printer warranty standard and free of charge. The covered models are listed below. We always stand behind our products to make sure they exceed your expectations and to deliver you an unrivaled customer experience. With a team of 28 certified tech support and repair technicians and our 5-year warranty backing you up, you can rest assured you’ll have the support you need—every step of the way.

5 year warranty

Standard 5-year warranty* on desktop models covers:

  • Repair parts & labor
  • One print head replacement
  • Free loaner printer during repairs
  • Free return shipping on any printer repair
  • Free Brady 360® stress-free printer setup session
  • Free lifetime technical support via phone and email
  • Free lifetime printer firmware upgrades
  • One free Brady 360® preventative maintenance service

Access to additional fee-based support:

  • On-site repair service
  • On-site custom set-up and training
  • Additional print head coverage (after the first free replacement)
  • Advanced custom integration, programming support and template creation

Covered Desktop Models:

  • BBP®11 printer
  • BBP®12 printer
  • BBP®30 printer
  • BBP®31 printer
  • BBP®33 printer
  • BBP®35 printer
  • BBP®37 printer
  • BBP®72 printer
  • BBP®85 printer
  • IP™ Series printers
  • PR+ Series printers (BradyPrinter™ PR Plus)
  • Globalmark® printer
  • MiniMark® printer
  • BSP®31 Label Applicator System
  • Wraptor™ system and Portable printers are NOT covered (subject to separate warranty coverage)

  • * Excludes repairs due to negligence. see Official Terms & Conditions document on this site for full details & restrictions

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