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Remote Technical Support

How to Use Remote Technical Support

  • Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter your name and the code in the fields above and click the "Start »" button to initiate the remote screen-sharing session.
  • You are prompted to download a small virus-free plug-in.
  • With your permission, your support representative can view your screen and share control of your mouse and keyboard.
  • You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Complete the form below to start your Remote Technical Support session.
The connection code will be provided by the tech support representative:




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