Complete the form below to start your Remote Technical Support session.
The connection code will be provided by the tech support representative:
How to Use Remote Technical Support
Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter your name and the code in the fields above and click the "Start »" button to initiate the remote screen-sharing session.
You are prompted to download a small virus-free plug-in.
With your permission, your support representative can view your screen and share control of your mouse and keyboard.
You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.