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Support FAQ

Providing answers to your Frequently Asked Questions

Customer Service

Product pricing, orders, shipping and more


What’s the cutoff time for same-day shipping?

How can I get tax exemption on my Brady order?

How can I request product certification information?

Does Brady make custom products?

Can I buy Brady products locally?

Is there a minimum order requirement?

Where does my order ship from?

Does Brady sell direct to end-users?

Can I use a PO number on BradyID?

How do I submit a quote request?

How do I request a certification?

Does Brady offer product samples?

Can I get help finding the right product for my needs?

What is Brady's CAGE Code?



Technical Support

Brady Printers and Software tech support


How do I get my printer repaired?

How do I fix an error code on my printer?

How do I fix calibration issues on my IP Series Printer?

Can I get help with Brady Workstation?

How do I install LabelMark 6?

How do I transfer my LabelMark 6 license?

How do I migrate my LabelMark 6 files to another computer?

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Customer Support